AISHA FRANCIS FAQ'S

Because we receive a high volume of emails, we are not always available to respond immediately. This FAQ will help with any questions you might have!

If I have a question that hasn't been answered by this FAQ, how may I get in contact with your staff?

Email info@pumpcamp.com during our office hours for the quickest response time.

What are your office hours?

Please allow 2 full business days for a response! We appreciate all inquiries and requests, thank you for your patience.

CONFIDENTIALITY AND NON-DISCLOSURE POLICY

All class content, including but not limited to teaching method, curriculum, discussions, written materials, movements, dance steps, routines, choreography (“Proprietary Information”), are the property of Aisha Francis and constitute confidential and proprietary business information and trade secrets. You agree to keep the Proprietary Information confidential and not to disclose the Proprietary Information to anyone without the prior written consent of Aisha Francis. You further expressly agree that you will not use the Proprietary Information for the purpose of soliciting any students or employees of Aisha Francis or to otherwise compete with Aisha Francis.

HEELS ROYALTY

Heels Royalty Weekly Classes

Who is Heels Royalty Weekly for?

Heels Royalty Weekly is an on-going open level class designed for real women by a real woman! This class is open level, meaning that we go with the flow of the class. It is neither beginner level nor advanced level. Don’t be scared! Bring your ass to class!

When and where are Heels Royalty Weekly classes held?

Heels Royalty Weekly occurs every Monday night from 7-8:25PM We are currently hosting our classes at:

Evolution Studios 10816 Burbank Blvd. North Hollywood, CA 91601

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What happens in a Heels Royalty Weekly class?

Heels Royalty Weekly consists of a sexy warm up and across the floor exercises; then she teaches a sexy combo completed with group performances!

How does Heels Royalty Weekly differ from our heels program, AFHP?

-Heels Royalty Weekly is an on-going hour and a half long class. You can purchase a single visit or a series if you just can’t get enough of us!

-Our heels program is the happy medium between our Heels Royalty Weekly class and a private lesson. We keep it intimate to ensure that each dancer gets personalized attention

-Our heels programs are three to three and a half hours long. This allows Aisha time to provide each dancer with more in depth information

-Heels Royalty Weekly is open level. We offer two different heels programs. One is for Advanced level dancers, one is specifically for beginners with little to no experience!

How much does a Heels Royalty class cost?

alt text **Online sign up will close approximately 30 minutes before class

Do we offer guest spots?

Absolutely not.

Do classes expire?

If you purchase a single class, it is only good for that day. 4 visit class packs expire one month from the date of sale.

How can I cancel my reservation?

There are no cancelations. You have up to 48 hours prior to the class to reschedule your visit.

Can I pay at the door?

Yes, single classes are $25 each at the door. We accept cash or VenMo!

What should I wear to class?

WHAT TO WEAR TO CLASS?

HEELS ROYALTY SEXY HEELS

All participants must wear comfortable clothing, preferably leggings, a tank and a comfortable heel that supports the ankle with grip on the sole. We often do floor work, so please bring knee pads.

What kind of heels should I wear?

We recommend a three and a half to four inch pencil stiletto heel ankle boot with a peep toe and no platform. We also recommend taking your shoes to a shoe repair shop and having them rubberized for your safety. It will change your life.

Can I watch class or bring someone to watch me?

Unfortunately this is a closed class. No spectators allowed! However we hope you have someone to bring your sexy moves back to!

Can I audit a class?

To protect the integrity of class, we do not offer audits or trial classes.

Can I arrive late to class?

Yes you can. Please head to the stereo after getting settled to sign in.

Late Policy

Arriving late to class prevents us from getting an accurate student count, which is how we determine whether or not there is space available for additional students. Please arrive 5-10 minutes before your class starts time, to give yourself time to fill out release forms and get settled.

Can I take pictures with Aisha after class?

Yes, you can but please no photoshoots!

Can I get notes from Aisha after class?

Aisha usually loves to give notes however we hold a heels program directly after our Heels Royalty Weekly class so unfortunately, time does not allow it.

Can I email in for notes?

Absolutely not.

Can I teach the combo I learned to my own students?

Absolutely not. Aisha is the sole owner of all choreography. We love that Aisha inspires you but stealing choreography is a terrible idea.

Can I use Aisha’s methods to teach my own students?

We love that Aisha inspires you to come and dance with us but the methods are hers. Don’t steal! Aisha’s warm ups, across the floor exercises, noodle exercises, choreography and RED LIGHTS are synonymous with Aisha Francis and Heels Royalty.

Do we ever have class professionally filmed?

Typically no, however we have had class professionally filmed in the past. In the event that class is filmed, a FREE extra half hour will be added to class. You will not miss out on class time for this!

Heels Royalty Experience: The Tour

HEELS ROYALTY EXPERIENCE: THE TOUR Aisha Francis teaches women from all over the world how to unleash their inner sexy on this unique tour experience! Each tour date usually consists of 2 to 3 classes and a meet & greet!

OPEN LEVEL

3 DIFFERENT CLASSES

UNLEASHED / RAW / STRIPPED

PRICING AND CLASSES AVAILABLE WILL VARY BASED ON CITY

Who is the Heels Royalty Experience for?

Pump Camp Experience: The Tour is created for real women by a real woman. This particular experience is focused on catering to women of all walks of life with little to no experience dancing in heels. Aisha Francis utilizes her experience as an industry veteran and pioneer of the heels movement to guide women of all ages, shapes and sizes to embody confidence, unleash their sexy and discover all of what their femininity has to offer! This experience is full of women empowering other women with energy and support. We offer a safe place to learn and enhance skills, have fun and grow as a woman and performer. This experience is a no judgement zone!

How do I request Heels Royalty Experience: The Tour in my city?

Simply click this link, type in your city and hit Demand Aisha Francis! DEMAND AISHA IN YOUR CITY

How will I know when the Heels Royalty Experience to my city?

The best way to stay up to date with us or catch up with what we’ve been up to would be through our social media or our mailing list!

What classes make up the Heels Royalty Experience?

UNLEASHED

Heels Royalty UNLEASHED is a super sexy dance class that allows you to unleash your inner sexy! You will learn how to form your own sexy walk in heels, create sexy lines and shapes, learn how to roll your hips and master working your hair and isolating body parts. Basically teaching you the art of sexy from head to toe. After this class, your everyday walk will never be the same!

RAW

Heels Royalty RAW is a raw and sexy floor routine class that is a surefire way to spice it up in the bedroom. Dust off those knee pads because in this class you will slither, slide and pulsate on the floor as you whip your hair, roll your hips and arch your back in the sexiest combo of your life! This class will leave you feeling confident and empowered by teaching you to connect to your raw, inner sexy. After you take this class, your bedroom will become your stage!

STRIPPED

Heels Royalty STRIPPED is a super hot chair routine class that will prepare you to give the lap dance of your life! In this sexy class, you will learn how to seduce your partner with your eyes and body movement, learn how to balance while standing and turning and create a sexy silhouette by sitting in that hip!

WRISTBANDS

Please arrive early to sign in and receive your wristband! You will receive a wristband designated to the package you purchased. Please know that we love you however we do not allow spectators in our experiences. We appreciate your cooperation in leaving the premises once your class(es) are over due to space and privacy restrictions. We will take a group photo at the end of each class however please keep in mind that additional photo opportunities will ONLY happen during our Meet & Greet in order to keep on schedule. Thank you for understanding!

AISHA FRANCIS PROGRAMS

What is the difference between Aisha Francis Training Program and Aisha Francis Heels Program?

These programs are entirely different courses with different objectives.

-AFHP IS A HEELS PROGRAM, AFTP IS A PERFORMANCE TRAINING PROGRAM GEARED TOWARDS INDUSTRY DANCERS WITH THE DESIRE TO PURSUE A PROFESSIONAL DANCE CAREER. WE OFFER BEGINNER AND ADVANCED LEVELS

-AFHP FOCUSES ON HEELS PERFORMANCE, CONDITIONING AND TECHNIQUE, WHILE AFTP FOCUSES ON BREAKING DOWN THE COMPONENTS OF A STAR QUALITY PERFORMANCE SO THAT DANCERS CAN ATTAIN THAT WOW FACTOR.

-AFTP OFFERS WEEKLY HOMEWORK AS AN ADD ON FOR AN ADDITIONAL FEE

We recommend taking Aisha Francis Training Program in addition to Aisha Francis Heels Program for optimal advancement. Our programs are designed to work together to create the ultimate fast track to the best performance level possible!

Should I take both programs in the same month?

Yes. We recommend taking Aisha Francis Heels Program in addition to Aisha Francis Training Program for optimal advancement. Our programs are designed to work together to create the ultimate fast track to the best performance level possible!

Why is it important for me to read the course descriptions?

Prior to selecting your course, please make sure to read each course description. Not all programs are heels programs. Each program is designed with a specific level and objective in mind! We cannot offer refunds to those who do not read! Thank you for your understanding!

Aisha Francis Training Program

What is AFTP?

AISHA FRANCIS' TRAINING PROGRAM (AFTP) is a comprehensive 4-DAY/ 14 hour performance training program designed to help take industry dancers from all walks of life and levels of experience out of their comfort zone and push dancers past their performance limitations. It is often that dancers will go through phases of getting too comfortable or feeling like they are spinning their wheels but still not moving forward in the industry. If you feel that this describes you, this is the perfect program for you! At A.F.T.P., We focus on breaking down the fundamentals of creating your own unique, star performance quality. You will gain a better understanding of your body and learn your personal strengths and weaknesses. You will learn how to lengthen your lines, create better transitional movements and form a personalized toolbox full of useful skills and tricks for you to utilize in any class, audition, on set, on stage, or wherever you choose to do so! This intensive program will be strenuous and it will push your boundaries physically and emotionally but A.F.T.P. will prepare you for future auditions and will help you understand exactly why you may not be booking the auditions that you felt that you should have booked. This program will give you a better understanding of yourself as a performer and you will gain the knowledge to make better choices. If you are dedicated to perfecting your craft, A.F.T.P. will provide you all that you need to take your performance quality to the next level.

Who is AFTP for?

(AFTP) is a comprehensive 4-DAY/ 14 hour performance training program designed to help take industry dancers from all walks of life and levels of experience out of their comfort zone and push dancers past their performance limitations. It is often that dancers will go through phases of getting too comfortable or feeling like they are spinning their wheels but still not moving forward in the industry. If you feel that this describes you, this is the perfect program for you!

How will AFTP benefit my career?

Celebrity movement coach and choreographer Aisha Francis is all about teaching technique in heels. However, this intensive program is not limited to training in heels but is designed to train dancers in all styles of dance and aspects of taking you career to the next level. There will be some work in heels but most of this course will be in flats. Aisha will break down how to build star performance quality step by step. In this course you will form a more in-depth understanding of performance quality, the ins and outs of the industry, auditioning, freestyle, working with and feeling comfortable in front of camera and how to gear your audition towards different artists.

Is this a heels program?

No. This is a performance training program intended for industry dancers that desire help with achieving that coveted “It” factor. Please bring all shoes with you, including your heels. There may be moments where we will put them on.

What do I wear to each training session?

Please come to each training session in ALL BLACK. Always come camera ready. Although this is not a heels intensive please bring your heels. You will still be using them occasionally.

Why do we do homework?

Homework is a fantastic tool. We give you assignments throughout the week to aid in consistent growth and push performers out of their comfort zone! OFFERED FOR AN ADDITIONAL FEE!

Should I get a confirmation email after purchasing my program?

Yes! You should receive a confirmation email after you’ve made your purchase letting you know everything we will require you to bring and prepare! If you do not receive one of these or it appears to be old please contact info@pumpcamp.com immediately to receive that information!

Aisha Francis Heels Program

What is AFHP?

Aisha Francis Heels Programs are comprehensive 4-Day heels programs created for real women by a real woman. We offer three different levels. Advanced level is typically intended for advanced level industry dancers who desire to take their heels technique to the next level. Our Beginner level programs is focused on catering to women with little to no experience dancing in heels. Aisha utilizes her experience as an industry veteran and pioneer of the heels movement to guide women of all ages, shapes and sizes to embody confidence, unleash their sexy and discover all of what their femininity has to offer!

Who is AFHP for?

Aisha Francis utilizes her experience as an industry veteran and pioneer of the heels movement to guide women of all ages, shapes and sizes to embody confidence, unleash their sexy and discover all of what their femininity has to offer! These programs are full of women empowering other women with energy and support.

Do you offer different levels?

Yes! We host three different levels of heels programs. We host two beginner level programs and an advanced level program.

*Schedule subject to change

Can I still participate if I don’t have any experience?

Yes! No experience, No problem! We cater to people with all levels of experience! We recommend our beginner level one heels program where Aisha focuses on the fundamentals of heels technique. At Aisha Francis Heels Program we offer a safe place to learn and enhance skills, have fun and grow as a woman and performer. This program is a no judgement zone!

Is there a prerequisite for the advanced level program?

Yes. Dancers who choose to participate in this program must be aware of the level and pace of the program. We recommend this program if you have had extensive technical training and can pick up choreography quickly.

What kind of heels should I wear?

We recommend a three and a half to four inch pencil stiletto heel ankle boot with a peep toe and no platform. We also recommend taking your shoes to a shoe repair shop and having them rubberized for your safety. It will change your life.

What is the difference between AFHP and Pump Camp Weekly classes?

-Pump Camp Weekly is an on-going hour and a half long class. Aisha Francis Heels Program is a month long or weekend commitment. You must be available for the majority of the program and there is no prorating for missed days.

-Our heels program is the happy medium between our Pump Camp Weekly class and a private lesson. We keep it intimate to ensure that each dancer gets personalized attention

-Our heels programs are three to three and a half hours long. This allows Aisha time to provide each dancer with more in depth information

-Pump Camp Weekly is open level. We go with the flow of the class. We only offer beginner and advanced levels for our two different heels programs.

PRIVATE LESSONS

Are private lessons right for me?

All private lessons are completely customized to meet your individual dance needs and all levels are welcome.

Where are private lessons held?

All private lessons are held at:

Evolution Studios 10816 Burbank Blvd. North Hollywood, CA 91601

How much are private lessons?

Studio Space is included in package price. alt text

Why are there no single visit private lessons with Aisha Francis?

Doing something once for an hour will not make you better. Repetition makes you better. Let’s make heels great again.

How long are private lessons?

Each private lesson is an hour long.

How do I book a private lesson?

To book a private lesson, you can click the link below.

BOOK YOUR APPOINTMENT HERE!

-Select your desired appointment time within the available window of time.

-A staff member will then reach out to you to discuss studio availability and find out a little bit more information about the experience you are looking for so that Aisha can tailor your private to fit your needs!

Once your time has been confirmed with both the studio and Aisha, we will then send you a link to complete payment.

You may schedule one private at a time however package must be paid in full prior to your first lesson.

Do private lessons expire?

With each package there is an expiration date.

Package of 3- One month from purchase date

Package of 6- Two months from purchase date

Package of 9- Three months from purchase date

Do I pay for all of the privates in a package upfront?

Full payment is required to book a package of private lessons. Sudio space will be included in that price.

How long do I have to reschedule a private lesson?

48 hours advance notice is required to reschedule your Private Lesson. Privates are Non-refundable. Any and all rescheduling will be at the sole discretion of Aisha Francis/ Heels Royalty and is subject to her availability.

What do I wear to a private?

Come in comfortable clothing, that you can move in. If you elect to have a heels private please bring knee pads, especially if you choose to wear shorts.

NO CHUNKY HEELS. LOL

What are the differences between group classes and private lessons?

Private coaching with Aisha is designed to be the fasted way to cultivate and fast-track a dancer's growth and success. All private lessons are completely customized to meet your individual dance needs and all levels are welcome. The initial lesson requires an extensive evaluation of movement and performance quality.

  • In a group class there is not as much personalized attention and Aisha teaches at the pace of the majority of the class!

Can I wear flats to a private?

Yes. After confirming your appointment, a staff member will reach out to you with a questionare where you can specify the details of what you would like to get out of your private lessons with Aisha!

Can I film myself?

Please no filming in privates unless you have received Aisha's permission.

Can I film Aisha doing the choreography?

We don’t allow filming in privates and Aisha will not perform for you but don’t fret! Tutorials are coming soon!

Can I request a certain combo that Aisha has taught in the past?

Yes, once your appointment requests have been approved, we will reach out to you. At that point we will find out a little bit more information about the experience you are looking for so that Aisha can tailor your private to fit your needs!

Can I request for Aisha to reteach me someone else’s choreography?

Absolutely not.

POLICIES

Filming/Media Policy

Do we allow filming?

Yes, but for personal use only. Filming is okay at certain times. We allow filming at the end of our Heels Royalty Weekly classes, however there is no personal filming in any private sessions or programs.

Can I film choreography to reteach?

NO!!! Absolutely no media of including but not limited to Aisha Francis, her likeness, classes, workshops, private lessons, events, choreography, training methods, warm-ups, movement, steps, or any other content, edited or unedited, of any kind(Video or photography) will be utilized for any form of promotion of any other events, classes, workshops, or companies or to otherwise compete with Aisha Francis is not allowed under any circumstance. Failure to comply with this policy will result in prosecution to the utmost extent of the law.

Can I use any media from class to promote my own class?

NO!!! Absolutely no media of including but not limited to Aisha Francis, her likeness, classes, workshops, private lessons, events, choreography, training methods, warm-ups, movement, steps, or any other content, edited or unedited, of any kind(Video or photography) will be utilized for any form of promotion of any other events, classes, workshops, or companies or to otherwise compete with Aisha Francis is not allowed under any circumstance. Failure to comply with this policy will result in prosecution to the utmost extent of the law.

When is it okay for me to film?

Aisha encourages you to film yourself at the end of her open classes as a learning tool. We typically do not allow filming during closed programs and private lessons. You may ask a friend to film you at the end. If you choose to post on social media be sure to give full choreography credit and tag @iamaishafrancis

When is it not okay for me to film?

Absolutely no media of including but not limited to Aisha Francis, her likeness, classes, workshops, private lessons, events, choreography, training methods, warm-ups, movement, steps, or any other content, edited or unedited, of any kind(Video or photography) will be utilized for any form of promotion of any other events, classes, workshops, or companies or to otherwise compete with Aisha Francis is not allowed under any circumstance. Failure to comply with this policy will result in prosecution to the utmost extent of the law.

Payment & Policies

How do I pay for class?

Payment can be made in a number of ways. We recommend purchasing your classes online for a discounted price. We take all major credit cards online. If you wish to pay via cash or Venmo you can purchase your class at the door.

Can I pay at the door?

Yes. Payment can be made at the door via cash or the Venmo app.

What types of payment methods do we take?

We take all major credit cards online and cash or Venmo payments can be made at the door.

Can I get a class credit if I miss class?

ALL CLASS SALES ARE FINAL SALE. THERE ARE ABSOLUTELY NO EXCEPTIONS OR EXTENSIONS. IF YOU MISS CLASS YOU WILL NOT BE CREDITED WITH ANOTHER CLASS. DO NOT CONTACT AISHA FRANCIS AT ANY TIME REGARDING REFUNDS, CLASS CREDIT OR EXTENSIONS. IT IS YOUR JOB TO MAKE SURE YOU PLAN AHEAD. YOU MAY LOGIN AND CHECK YOUR ACCOUNT DETAILS AT ANYTIME.

How long do I have to reschedule my class?

You will receive an email from Heels Royalty asking if you will be attending class, 24 hours prior to classes. If you choose to not attend, you must reschedule by selecting another workshop date and time before the 12-hour deadline. We will not reschedule, or refund no-shows, nor will we extend any expiration dates on single weekly classes or books of classes with the only exception being in the event that class must be postponed or cancelled.

DEPOSIT/REMAINING BALANCE POLICY

All deposits are non-refundable, non-transferable. No exceptions. Once a non-refundable deposit is collected toward a spot in any A.F.T.P. or A.F.H.P. training program, there will be no transferring of deposits to another month or individual and the remaining balance will be automatically charged to the card on file two weeks prior to the start-date.

REFUND POLICY

REFUND REQUESTS-

ABSOLUTELY NO REFUNDS on Puss Collection lingerie, apparel or any other purchasable goods in our online store. No exceptions. ALL sales are final

-In the event that a class or workshop is postponed and you are no longer able to utilize your credit for the next date scheduled, a refund may be requested by submitting the following information to

info@pumpcamp.com

LIGHTING/MATERIALS/CONDITIONS POLICY

Although we use red lights, candles, and heat to enhance our classes, they are not required materials to complete our classes. In the event that any previously advertised materials are not present during your class experience, there will be no refunds or credit transfers issued. No exceptions.

-In the event that a workshop is canceled and there is no future date scheduled in your city, refunds will automatically be issued, however refunds may take 3-5 business days to post depending on your banking institution.

-In the highly unlikely event of a dissatisfactory experience or misunderstanding of information and you wish to request a refund, a request in the form of an email must be submitted to the email listed above with all necessary information in order to obtain a full refund .

Refunds will only be honored within a time-span of 30 days. NO EXCEPTIONS. Refund requests must be credited back to the credit card previously linked to the account of the original participant and will not be honored should the name of the person requesting said refund not match the name on the account.

-In the event that payment for any class, workshop or training program is charged to another individual’s credit card that does not belong to the original participant and the original cardholder requests a refund, the individual participant will be held solely accountable and responsible to replace the amount requested in it’s entirety.

PAYMENT PLAN POLICY-DEPOSITS AND REMAINING BALANCES

All deposits are non-refundable, non-transferable. No exceptions. Once a non-refundable deposit is collected toward a spot in any A.F.T.P. or A.F.H.P. training program, there will be no transferring of deposits to another month or individual and the remaining balance will be automatically charged to the card on file two weeks prior to the start-date.

PLEASE NOTE: In the event of a cancellation, absence or relinquishment of your spot in any workshop, program, or class for any and all reasons, for example, including but not limited to, booking a job, leaving town, injuries, etc. there will be no makeups nor we will not be able to refund, prorate or transfer your deposit and/or payment to any other date, program, class or individual. Please understand that these programs tend to sell out well in advance and as a result, many dancers are turned away. We offer the deposit option to help ensure dancers a spot before making a full payment, therefore, when a spot is canceled it becomes difficult for our staff to find last-minute replacements and dancers who wishes to attain the spot will then not be offered the deposit option. There are no exceptions to our policy in order to ensure fairness to all dancers. We appreciate your understanding.

Email confirmation of the date and city

Screenshot or copy of the email you received from Heels Royalty staff notifying you that class was postponed/cancelled

CANCELATION POLICY

All sales for workshops are non-refundable and final. Flights, hotels, promotion, ground transportation, studio space and additional expenses are paid in advance. As a result, participants may not reschedule, cancel, refund or transfer classes to another date, city or person. Absolutely no exceptions!

IN THE EVENT THAT CLASS IS CANCELLED/POSTPONED by PUMPCAMP:

You will receive and email asking if you would prefer class credit or a full refund. You will have 14 days to respond for a full refund.

OUTSIDE OF LOS ANGELES-

-If a workshop is postponed, your booking info will be forwarded to the next class available class in the original registered city.

All registered participants will automatically receive a full refund if the class is not going to be rescheduled.

WEATHER/CONDITIONS

REFUNDS WILL BE ISSUED ONLY IF WEATHER/CONDITIONS PREVENT THE CLASS FROM PROCEEDING AS SCHEDULED.

CLASS/WORKSHOP CREDITS-

-Your account will be automatically credited back the initially purchased class, unless it is a weekly class within a class package. Your package will then be credited back

TRANSFER OF PAYMENT POLICY

All sales for workshops are non-refundable and final. Flights, hotels, promotion, ground transportation, studio space and additional expenses are paid in advance. As a result, participants may not reschedule, cancel, refund or transfer classes to another date, city or person. Absolutely no exceptions!

AUTOPAY POLICY

AUTOPAY POLICY

-Autopay is an option where you can opt in to a 6 month commitment for unlimited classes at a discounted rate.

-The full amount will be automatically debited from the account on file every 30 days after the original purchase date and cannot be cancelled or frozen at any time during the 6 month commitment. In the event that payment can not be made from the card attached to your account for any reason you will be subject to penalty fees.

-Autopay applies solely to weekly, on-going classes and can not be used for programs, special events, masterclasses, etc.

-Autopay must be purchased with a credit or debit card in the participant's name. Autopay participants must bring a government form of picture I.D. to each class to be admitted in. Classes can not be used or transferred to any other account or participant.

-In the event that our prices or class list is updated, your monthly payment will not change throughout the duration of your 6 month contract.

-At the end of your 6 month commitment, your contract will expire. You are more than welcome to sign up for another 6 month contract however new rates may apply.

-There are no contract extensions or cancellations. -In the event that your account is suspended you are still obligated to the full amount of your contract

-By signing this contract, I understand that I relinquish my right to a refund of any kind, including through a merchant chargeback. In the event that a chargeback goes to litigation I understand that Pump Camp or any of it's affiliates will not be held liable for any litigation fees. I am fully responsible for all litigation fees for both parties due to an attempted merchant chargeback.

-I understand that I am held fully responsible for the total agreed upon amount of my 6 month contract. I understand that there are no cancelations, refunds, transfers, freezing of payment, or refunds. NO EXCEPTIONS

-Autopay terms and conditions are subject to change any time and without notice and will survive the expiration of autopay contract.

-Autopay is a privilege and we reserve the right to refuse this option to anyone for any reason.

After Class Meet & Greet Policy

-CLASS- When can I take a picture with Aisha?

Photos can be taken at the end of our Pump Camp Weekly classes only. Aisha’s consent is required. Please do not take pictures or video of any kind of Aisha without her knowledge or consent.

Can I get notes after every class?

Aisha typically loves to help dancers by giving notes however this is not to be taken advantage of. We have a program after our Heels Royalty Weekly class that does not allow time to give notes to dancers. We appreciate your understanding.

If Aisha has another program starting after class, can I still ask for notes or a picture?

We love you all. Please respect your fellow dancers’ time. If we are running into our next program please do not form a line for thirty minutes requesting personal attention. We appreciate your cooperation and understanding.

-HEELS ROYALTY EXPERIENCE:THE TOUR- Why is a meet and greet or additional time with Aisha an added charge?

Aisha loves meeting everyone who takes her classes however we regulate our meet & greets due to high class volume and time limitations of studio space. We appreciate your understanding!

How do I purchase access to the Meet & Greet with Aisha Francis in my city?

Meet & Greets with Aisha are usually exclusive to those who purchase a package. (Packages are subject to change for each city.) You will receive a special wristband with purchase that you will need for access! Meet & Greet opportunity includes a photo opportunity in front of our designated Heels Royalty banner with Aisha and access into an exclusive Q&A session immediately following your classes!

SUBSTITUTE TEACHER POLICY

SUBSTITUTE POLICY

In the event that Aisha Francis or any other Heels Royalty certified instructor cannot teach their class, an effort will be made to provide another certified substitute teacher. If a substitute teacher has been found for the class you have signed up for, no refunds will be issued and no credit transfer requests will be honored. If you choose to not attend, you must reschedule by selecting another workshop date and time before the 25-hour deadline. No exceptions.